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Module 3. Quiz 1

Module 3. Quiz 1

Q Question 1 20 / 20 pts The Institute of Medicine’s six dimensions of quality are:

Q Question 2 20 / 20 pts Variation can be either Question 3 20 / 20 pts Variation that arises from a single or small set of causes that are not part of the event or process and can be traced and identified and then implemented or eliminated is Question 4 0 / 20 pts Edwards Deming is often referred to as the “father of quality.” His contributions include: Question 5 0 / 20 pts All of the following are quality tools except

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1.Safe, effective, efficient, timely, patient centered, equitable 2.Random or assignable 3.assignable variation 4.The Plan-Do-Study-Act (PDSA) cycle 5.Six Sigma